LG Android – no response from the phone – Backup failed

Today, trying to backup Contacts and Calendar for my Android phone – LG P500 Optimus using LG PC Suite IV, I received the following error:
No response from the phone - Backup failed

Tried some more, tried unplug USB, etc., still no luck.

After playing a while, I noticed, that backup process / progress indicator stops right after phone screen turns off into sleep mode. So, I tried to go to Settings – Display – Screen timeout – 30 minutes. That fixed backup problem.

One thought on “LG Android – no response from the phone – Backup failed”

  1. So far I’ve tried:

    – Altering display settings as above
    – Turn of phone Firewall
    – Permit PC studio on Comodo Firewall and Defence plus
    – Turn off “Mass storage only” in “SD Card & Phone Storage”
    – Different USB port
    – Only sync one item at a time (calendar + bookmarks sync fine, not contacts but I don’t use calendar or bookmarks so there are 0 entries.)
    – Restart pc after installing LG pc suite and adding phone

    – My phone is an LG Optimus One / P500.
    – LG PC Suite is latest version

    My error is “no response from the phone”.

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